For your mentor, Stephanie Owen, there’s nothing more exciting than seeing a new client go from mediocrity to excellence within their clinical healthcare business after a few sessions getting into the nitty gritty.
The best way to get nuanced, bespoke and tailored-to-you advice is to book in for a session with Steph.
That way, your questions will be answered with specificity and you’ll be on a clear path at light speed! However, when it comes to trusting in a new coach or mentor, it’s not always easy to commit. Steph gets it! So, to help you on your way, Steph has sat down to answer some of your frequently asked questions. It’s important that you feel safe, informed and nurtured from the outset. So settle in, grab your favourite beverage and learn a little more about what Ask Steph can support you with.
“I am really struggling with what to do next to expand and grow my business. How can Ask Steph help?”
“First of all, understand that this is totally normal! I’m sure you’re doing an excellent job of working alongside your colleagues and looking after your clients. But you’re right, there comes a time when it’s time to move on up! The first thing we’ll do within a session is work out where exactly you want your business to go. Getting clear on these goals isn’t always easy. But I can support you in establishing the desired end result. Secondly, we’ll have a chat about how much capacity you have at the moment, that makes room for growth and change. If we have room to diversify, expand or change up your services, we’ll work on that! We’ll also discuss different kinds of technology that could speed up and uplevel your business. For me, throughout the whole process, it’s super important to view your business holistically. I’ll ask questions like, “What does your dream business look like?”, “What kind of person is your dream client?” and most importantly, “How do you want your life to look? How does a perfect day pan out for you?”. We start from there and the journey to a better business and a happier you begins.
“Ambition is an incredible quality to have and you should feel so proud of yourself for asking this question and having the motivation to reach for more! I know what it’s like first hand to move up the career ladder, and I couldn’t be more excited to support early career professionals find their way. The Ask Steph service is one that I as a young podiatrist could have found useful, and it’s an honour to help others that are beginning the journey. Similar to any client, we begin by looking at some long and short term goals. Goal setting is a powerful tool that shouldn’t be overlooked. After that we’ll work on some practical steps to get you there. We’ll consider things such as postgraduate study, extra trainings and the gathering of more skills that will set you apart from your contemporaries. I also believe that networking with the right people is incredibly useful. If I know a professional, an academic, a client or a business owner that can support you more specifically, I’ll work alongside you to meet with this person and guide you on how to receive the best advice and connection with them. I’d like you to consider Ask Steph as another member of your team. Rooting for you and always encouraging you to bloom and grow.”
“I’m super eager to move up the career ladder, but I really don’t know where to begin. How can you support me?”
“If there is a gap in some of my skills, can you train me?”
“Absolutely! Working with you to improve your skills is incredibly important and I feel honoured to be able to mentor my clients and show them techniques for best practice. After 25 years in the business, you learn the most efficient, customer friendly way of doing things. You’ll not only be mentored on how to complete your work with precision, but also how to make it a comfortable, warm experience for your clients. (Which is equally important!). This service can be completed in person, in your premises. As well as working to train individuals, I can also come to train your team in a group setting. We’ll cover specific skills and training, as well as covering the importance of motivation, problem solving and working as a coherent team. When we nurture our team on a consistent basis, the business thrives all year ‘round.”
“Of course! Innovation is crucial when expanding and nurturing our business. The fact that your mind is here is a wonderful thing! Having worked on my own business this way, I can advise you on the benefits of various technological additions to your space, systems that have proved incredibly useful and kits that will make you and your clients’ lives easier. We’ll dive into what the specific benefits are of each system and work through the pros and cons to help you make an informed and sensible decision that works for you financially and for growth. If finances are an issue, we can work through different funding opportunities to support you in updating your technology and systems. Remaining profitable while implementing innovative practices is crucial. Having walked the walk, I can now talk the talk.”
“I know we need to update our systems and invest in new technology. Can you help me with this?”
“Do you have any advice on how to attract more clients and patients into the practice?”
“Marketing is a huge aspect of successful business, and often an element that business owners find difficult. Having to give your all in your chosen profession and market your services on a consistent basis is difficult, but we can work on ways to make this manageable and easy for you and your team. Investing time and a little money in this side of your business gives a great return on investment and I can show you how. We’ll work on social media, using testimonials wisely, using SEO, paid ads on Google and Facebook and how to build relationships to build a referral network. That might sound a little overwhelming, but don’t worry! I’m here to make these digestible and allow a smooth sailing strategy to take over.”
So there you have it!
A little more info from Steph on how Ask Steph can support you in growing and sustaining your business and career. Investing in a mentor can be the making of a bright future. If you’re feeling the nudge to chat to Steph and learn a little more, book a call at the link below!
Your journey to a better business and a life of more ease is one discovery call away. Just Ask Steph.